Join to apply for the Team Leader role at Mountain Warehouse
1 day ago Be among the first 25 applicants
Join to apply for the Team Leader role at Mountain Warehouse
Get AI-powered advice on this job and more exclusive features.
Description
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
Department: UK Retail
Location: Leeds The Springs (LTP)
Compensation: £12.82 / hour
Description
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.
Key Responsibilities
Leadership & Team Development:
* Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
* Drive continuous growth by coaching, training, and mentoring your team.
* Keep your team informed and engaged through clear, open communication.
* Empower your team with up-to-date product knowledge to meet customer needs confidently.
Operational Excellence:
* Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
* Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
* Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
* Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
Sales & Performance:
* Motivate your team to meet and exceed sales targets and KPIs.
* Identify growth opportunities for team members and suggest strategies for their development.
Customer Experience:
* Set the standard for exceptional customer service and ensure it’s delivered consistently.
* Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
* Represent the Mountain Warehouse brand with enthusiasm and professionalism.
* Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
We Would Love To Meet Someone Who Is
* Passionate about delivering outstanding customer service.
* A confident and reliable motivator, with a talent for inspiring others.
* Experienced in all areas of retail, from stock control to visual merchandising.
* A strong communicator who can engage at all levels and provide constructive feedback.
* Proactive and results-driven, with a track record of setting and achieving goals.
* Approachable, trustworthy, and a natural team player.
* Skilled at problem-solving within company guidelines and policies.
What's in it for you?
* Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
* 28 days annual leave, including Bank Holidays
* Access to Employee Assistance Programme, and a Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* Auto-enrolment Pension scheme
* A stable, successful and supported environment
* Length of service awards
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Retail
Referrals increase your chances of interviewing at Mountain Warehouse by 2x
Get notified about new Team Lead jobs in Leeds, England, United Kingdom.
Royal Tunbridge Wells, England, United Kingdom 2 days ago
Greenhithe, England, United Kingdom 5 days ago
Gravesend, England, United Kingdom 3 weeks ago
Dartford, England, United Kingdom 5 days ago
Ashford, England, United Kingdom 11 hours ago
Greenhithe, England, United Kingdom 3 days ago
Business Support Manager (ZigZag) - JPANS 1844720
Maidstone, England, United Kingdom £52,000.00-£62,000.00 2 weeks ago
East Tilbury, England, United Kingdom 1 week ago
Kent, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 2 months ago
Chatham, England, United Kingdom 17 hours ago
Erith, England, United Kingdom 1 week ago
Chatham, England, United Kingdom 2 weeks ago
Whitstable, England, United Kingdom 2 weeks ago
Orpington, England, United Kingdom 1 week ago
Orpington, England, United Kingdom 2 weeks ago
Gravesend, England, United Kingdom 5 hours ago
Kent, England, United Kingdom 16 hours ago
Rochester, England, United Kingdom 2 days ago
Tonbridge, England, United Kingdom 2 weeks ago
Chatham, England, United Kingdom £40,000.00-£45,000.00 2 days ago
Maidstone, England, United Kingdom 2 days ago
Leadership and Talent Development Advisor - 31407
Leeds, England, United Kingdom 29 minutes ago
Grays, England, United Kingdom 3 weeks ago
Night Manager (staff accommodation available)
Stansted, England, United Kingdom 11 hours ago
Maidstone, England, United Kingdom 2 weeks ago
Ashford, England, United Kingdom 2 days ago
Leadership and Talent Development Advisor - 31407
Kent, England, United Kingdom 29 minutes ago
Royal Tunbridge Wells, England, United Kingdom 4 hours ago
Leeds, England, United Kingdom 5 days ago
Maidstone, England, United Kingdom £45,000.00-£55,000.00 2 weeks ago
Aylesford, England, United Kingdom 6 days ago
Gillingham, England, United Kingdom 3 weeks ago
Maidstone, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr