Overview
We have 3exciting roles on offer within our Cultural services as a Casual Box Office Assistant.
About Us
We have an exciting opportunity to join the box office team within Middlesbrough Town Hall and Middlesbrough Theatre.
We are seeking box office assistants to work across both venues. Please note, these are casual posts on a zero hours contract.
Shifts are allocated on a monthly rota and consist mainly of evening and weekend shifts, though weekday shifts are sometimes available to provide cover as required.
We are looking for people who are friendly and professional, and who enjoy delivering fantastic customer service.
As the first point of contact for our customers, you will feel comfortable communicating face-to-face, over the phone and via email.
Responsibilities
* Providing excellent customer service whilst dealing with enquiries.
* Using our box office system (Spektrix) to process sales and other sales-related tasks.
* Keeping the box office area tidy and print updated.
* Taking deliveries and informing relevant teams.
What we offer
* We are ideally looking for candidates who are available to work a mix of daytimes/evenings and weekends.
* Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
* Excellent pension plus top-up options.
* Staff networks run by our staff for our staff.
* Flexible working (dependent on job role).
* Electric car lease scheme.
* Cycle to work scheme.
* Employee benefits portal including Wellbeing and Employee Assistance Programme.
* Staff lottery.
* Travel and car parking schemes.
* Ongoing training and development opportunities.
* Fantastic career progression opportunities and lots more!
If you would like to talk through this opportunity further, please contact Laura Condon on laura_condon@middlesbrough.gov.uk.
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
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