We’re looking for an organised and proactive Subscriber Installation Planner to support our installation operations. You’ll play a key role in coordinating schedules, keeping appointments on track, and ensuring a smooth customer experience.
Full training will be provided, making this a great opportunity for someone keen to develop in a fast‑paced, team-focused environment.
What we offer
* Competitive Salary: Reflecting your skills and experience
* Generous Leave: 25 days annual leave (pro‑rated in hours)
* Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
* Comprehensive Benefits: Pension plan (up to 7% employer match), Life assurance, Employee assistance program, Referral scheme
* Exclusive Discounts: High street brands, cycle‑to‑work scheme, and Johnson Controls product discounts
* Career Development: Extensive growth and advancement opportunities
What you’ll do
* Plan and schedule installation workloads to maximise efficiency
* Coordinate appointments and support customer bookings
* Work closely with Field Line Managers to resolve scheduling issuesProvide administrative support to keep operations running smoothly
* Help identify and resolve potential issues before they impact service
What we’re looking for
* Strong customer service focus
* Confident using computers and willing to learn new systems
* Proactive, positive attitude with a willingness to learn
* Good organisational and communication skills
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