Details
Reference number
418137
Salary
£34,233
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Higher Executive Officer
Contract type
Fixed term
Length of employment
Up to two years with the possibility of permanency.
Business area
DVSA - Office of Traffic Commissioners
Type of role
Administration / Corporate Support
Communications / Marketing
Operational Delivery
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Pontypridd
About the job
Job summary
Do you have experience of working with stakeholders and the media?
Are you an engaging and positive professional?
Can you thrive in a constantly evolving environment?
If so, we'd love to hear from you
This is a new and exciting opportunity, to work alongside the Traffic Commissioner for Wales to improve road safety across Wales.
Joining our department comes with many benefits, including:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday.
* Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below
Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers
Job description
The successful Traffic Commissioner (TC) Engagement Manager will lead and deliver effective external engagement services, to assist the Traffic Commissioner for Wales to engage with the bus and freight industries, local authorities and other key transport stakeholders with a view to improving road safety, protecting fair competition and promoting punctual and reliable bus services in Wales.
This will involve engaging at a high level on behalf of the Traffic Commissioner for Wales with Welsh Government Ministerial aides, senior Welsh Government officials, and senior managers from the Department for Transport (DfT) and its Agencies. As well as with industry stakeholders and national, local and trade media outlets.
A key requirement of the role will be the development and arrangement of seminars and digital and social media content, to provide guidance and advice to industry in order to support the safe and legal operation of commercial vehicles as well as supporting growth.
In addition to this, the post holder will provide media handling capability, as well as proactively creating news stories and content using digital and social media.
Responsibilities include but are not limited to:
* Lead, manage and contribute to the delivery of external engagement campaigns and plans, working collaboratively with the Traffic Commissioner for Wales, subject matter experts and colleagues in the OTC, DVSA and Welsh Government communication teams, ensuring an integrated approach. Make decisions about the most appropriate channels, including using digital and other technologies to full potential, such as blogs, email alerts, infographics, photography, filming, social media.
* Respond quickly to media requests. Provide media handling advice to the TC, provide briefing and lines to take and oversee filming opportunities/interviews.
* Maintain an awareness of the news agenda and emerging news events.
* Provide support to the Welsh Hearing Centre team in the delivery of public inquiry services within Wales. This may include preparing case work or clerking hearings.
* Work in collaboration with other managers across all functions for the good of the OTC and DVSA and to create a high performing and well-respected Agency.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Person specification
To succeed in this role, you are fluent in spoken and written Welsh and English. You have experience of working with stakeholders, including the use of digital and social media.
You have experience of drafting and successfully delivering presentations to a variety of audiences. Excellent communication skills in both Welsh and English are pivotal to this role, along with the ability to provide guidance to others and engage with a wide range of people. You can successfully tailor your approach to suit the audience and can deliver core messages in a condensed and concise way.
You have strong organisational skills with the ability to prioritise your workload, to maximise productivity. You will thrive working within a varied environment and will welcome autonomy in your role.
You have a practical understanding of emerging digital services, tools and trends, including techniques for optimising digital content. You can demonstrate an understanding of theory and practice of behaviour change.
Additional Information
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 22 hours per week. The successful candidate would need to be flexible in what days are worked, to meet changing demands on occasions.
The successful applicant will be required to travel, across Wales and possibly Great Britain, including overnight stays.
Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Languages
Must be able to speak Welsh.
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Delivering at Pace
* Making Effective Decisions
* Working Together
Benefits
Alongside your salary of £34,233, Driver and Vehicle Standards Agency contributes £9,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
Find out more about the benefits of working at DfT and its agencies .
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Ability and Experience.
As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
The selection process for this role will be:
Stage 1: Sift of CV and personal statement.
Stage 2: Interview
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (750 words). Please provide evidence of your experience of the following:
* Your experience of working with stakeholders, including the use of digital and social media
* Your understanding of the theory and practice of behaviour change
* Your experience of drafting and delivering presentations
As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
The sift will take place from 17 September 2025.
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
* Behaviours – Communicating and Influencing, Delivering at Pace, Making Effective Decisions and Working Together
* Experience
* Ability - Welsh language test
The interviews will take place from 09 October 2025.
This interview will be conducted in person at our Pontypridd office (3 Llys Cadwyn, Pontypridd CF37 4TH). Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
Feedback on your application can only be provided if you attend an interview or assessment.
We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
AI Tools and Platforms
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : John Furzeland
* Email :
Recruitment team
* Email :
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email:
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here