Location
Maidstone
Salary £26000 - £30000 TypePermanent WorkplaceOn-Site Ref82583
Recruiter Managing This Role
Commercial Insurance Claims Handler
Maidstone, Kent
Up to £30,000 plus benefits
Our client is an awarding winning business and due to expansion are seeking an experienced Commercial Insurance Claims handler to assist the claims team in achieving their targets in line with company objectives.
Specific Duties and Responsibilities:
You will advise and update our clients on all relevant events and discussions during the claim ensuring complete customer happiness.
You will regularly assess the status of claims with clients/insurers/recovery agents/solicitors and ensure that all parties are informed of progress or chased for updates as necessary.
You will run claims efficiently and keep the system updated with all relevant information.
You process all claim notifications, further advices and collections following our team procedures.
You will need to be someone with super administrative skills who will be task focussed and want to develop and cultivate their career with us.
Providing necessary reports to Account Executives on claims history and other information prior to renewal etc.
Updates insurers, informing them of any additional information acquired during the claims process. Ensure that claims statistics and placing department or insurers on risk, are accurate and produced in accordance to SLAs.
You will be managing and maintaining the claims diary on OpenGi system as well as other databases.
Requirement:
Technical and commercial insurance knowledge
Claims experience (motor, liabilities and property desirable)
Confident telephone manner
Excellent communication skills
Organised and systematic approach to work
Good attention to detail
Self-starter and self-motivated in the working environment
Desirable Requirements
Knowledge and understanding of OpenGi management operating system