IT Support Analyst
Location: Fife
Salary: £30,000-£35,000 per annum + up to 15% non-contractual bonus
Working Arrangements: 4 days on site, 1 day from home - 14:00 finish on a Friday.
About the Company
We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.
Role Overview
We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.
Key Responsibilities
Provide day-to-day IT support for approximately 100 users (desktop and terminals)
Manage user accounts, permissions, and access across systems
Support Office applications and ERP systems, including troubleshooting and user guidance
Run ad hoc data queries and assist with reporting
Assist with IT projects and initiatives as required
Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations
Required Skills & Experience
Basic SQL experience for data queries
Knowledge of Active Directory and Azure
Experience or familiarity with ERP systems (Dynamics NAV preferred)
Strong problem-solving skills and ability to work independently in a small team
Excellent communication skills for interacting with users across the business
Benefits
Early finish on Fridays
1 day of your choice working from home
7% Pension contributions
15% discretionary bonus
Excellent work/life balance
AND MUCH MORE.....Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY