Job Title: Senior Risk & Compliance Manager
Location: East Midlands - 2 days office per week
Salary: to £90k + Car allowance
About the Role
Our client, a long standing and highly respected Financial Services organisation are seeking a highly skilled Senior Risk & Compliance Manager to lead and embed a robust first‑line risk and compliance framework across the business. This is a senior leadership role where you will provide strategic guidance, ensure operational resilience, and drive a strong risk‑aware culture. You will act as a trusted advisor to senior stakeholders, translating complex regulatory requirements into practical, scalable solutions and championing customer‑focused outcomes.
Key Responsibilities
Leadership & People Management
* Set a culture of effective leadership, creating an inclusive and supportive team ethos.
* Set clear priorities, provide regular feedback, and coach colleagues to deliver their best work.
* Support team development, both for current roles and future progression, including performance and career conversations.
* Act as a role model for corporate social responsibility initiatives and encourage team involvement.
Customer Experience & Outcomes
* Embed a customer‑first mindset across your team, designing and delivering excellent customer experiences.
* Monitor performance, utilise MI, and continuously improve processes and customer journeys.
* Inspire others through leadership that prioritises customer outcomes and service excellence.
Operational Resilience & Risk Management
* Ensure adherence to business continuity, cybersecurity, and operational risk procedures.
* Identify, report, and elevate risks, incidents, and potential operational disruptions.
* Collaborate with other teams to align resilience strategies and manage operational dependencies.
* Assess emerging threats, manage cyber and operational risks, and embed mitigations in day‑to‑day planning.
* Lead risk considerations in major change and transformation programmes.
Information Security & Data Management
* Promote a security‑aware culture, ensuring compliance with all information security policies and procedures.
* Foster data integrity and compliance, championing ethical handling, accuracy, and confidentiality.
* Drive data‑informed decision‑making to support business objectives.
Health & Safety
* Maintain a safe and healthy working environment, complying with policies and relevant regulations.
* Promote a proactive health and safety culture within your team, encouraging wellbeing and open discussion.
What We’re Looking For
Knowledge & Skills
* Strong expertise in operational and enterprise risk management, governance, and compliance frameworks.
* Deep knowledge of regulatory requirements, including financial services conduct, operational, and consumer regulations.
* Ability to translate complex regulation into practical operational controls and solutions.
* Strong leadership, influencing, and coaching skills with experience engaging senior stakeholders.
* Skilled in risk trend analysis, thematic reporting, and data‑driven decision‑making.
* Strategic thinker, able to connect operational risks to enterprise objectives and long‑term planning.
Experience
* Proven track record in senior risk, compliance, or governance roles.
* Experience leading risk and compliance frameworks across multiple business areas.
* Demonstrated ability to embed risk and compliance into change programmes and regulatory initiatives.
* Experience building, coaching, and developing high‑performing teams.
* Trusted advisor to senior leaders, translating regulatory complexity into operational clarity.
Behaviours
* Customer‑obsessed, commercially aware, and outcome‑focused.
* Collaborative, pragmatic, and solution‑oriented.
* Builds trusted relationships and acts as a visible risk and compliance expert.
* Champions a culture of integrity, accountability, and continuous learning.
Qualifications
* Full UK driving licence required (role may involve UK travel).
Why Join Us?
This is an exciting opportunity to make a real impact, leading first‑line risk and compliance across a dynamic organisation. You will have the autonomy to shape frameworks, influence senior decision‑making, and develop your team while driving a culture of operational excellence and customer focus.
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