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Senior product support engineer

Poole
Fortress Recruit
Support engineer
Posted: 10h ago
Offer description

Fortress Recruit are working with a leading engineering and manufacturing organisation in the recruitment of a Senior Mechanical Product Support Engineer to join their growing Production Engineering team.


You will provide hands-on technical support across manufacturing, supporting complex electro-mechanical products throughout the production lifecycle. You will play a key role in resolving product and process issues, improving reliability, and supporting continuous improvement across quality, cost, and delivery.


Key responsibilities:


* Provide technical support to engineering, operations, quality and project teams
* Investigate and resolve product and manufacturing issues through root cause analysis
* Produce and maintain technical documentation, including engineering change requests
* Support the delivery of technical outputs in line with agreed schedules and standards
* Collaborate with cross-functional teams to improve efficiency and productivity
* Assist in driving continuous improvement and process standardisation
* Support new product introduction and lifecycle engineering activities


To be successful, you’ll have:


* Degree in Mechanical Engineering (or equivalent experience)
* Experience in product support, manufacturing, production, or design engineering
* Strong problem-solving and analytical skills within engineering environments
* Experience supporting complex electro-mechanical products
* Familiarity with CAD tools such as SolidWorks or CREO
* Ability to communicate effectively across multiple stakeholders
* Strong organisational skills and ability to work to deadlines
* Eligibility for SC clearance (5 years' UK residency without visa or sponsorship requirement)


This is an excellent opportunity to join a well-established defence organisation, supporting high-reliability products used globally, with the chance to develop within a collaborative and technically challenging environment. This is a full-time, permanent role based on-site in Poole, with competitive salary, plus training and development opportunity.


For a confidential conversation or to request the full job description, please click apply and send a full copy of your CV to Becki.

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