Overview
Oxfam is a global movement of people working together to end the injustice of poverty. Oxfam GB is part of an international confederation working in humanitarian, development and campaigning across more than 90 countries. This role supports Oxfam’s shops and community impact, with a focus on empowering volunteers and delivering strong retail performance.
Role: Deputy Shop Manager
Location: Exeter, England, United Kingdom
The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The deputy shop manager role is empowered, varied and busy, with the opportunity to work with amazing people. Oxfam operates a volunteer operating model, with volunteers taking on many tasks within the shop, including running the shop in the manager’s absence. Managers and deputy managers are often the only paid staff and excel at delegation, communication, creativity and attracting new supporters every day.
Values, Safeguarding and Commitment
Oxfam is committed to preventing unwanted behaviour at work and to safeguarding children, young people and adults. We expect all staff and volunteers to share this commitment through our code of conduct. We prioritise diversity and gender equality and encourage applicants from diverse backgrounds. We require adherence to Oxfam’s principles and values and to equity, diversity, gender, child safety and staff wellbeing principles.
Key Skills And Competencies Required
* Significant leadership qualities and experience. (E)
* Ability to build, retain and develop a team. (E)
* Strong drive to achieve results through others. (E)
* Ability to delegate, coach and listen. (E)
* Enjoys working with people and has a friendly and approachable manner. (E)
* Ability to manage time under conflicting priorities. (E)
* Ability to demonstrate resilience to everyday pressures. (E)
* Excellent communication skills. (E)
* Ability to motivate self and others. (E)
* High level of motivation, enthusiasm and a sense of fun. (E)
* Open and adaptable to change and able to support others through it. (E)
* Commercial awareness and judgement. (D)
* Ability to establish and maintain successful retail processes and merchandising. (E)
* Ability to understand and interpret basic financial reports. (D)
* IT literacy and numeracy skills (email, online resources, basic spreadsheets and word processing). (E)
* Adherence to Oxfam’s principles and values and promotion of diversity and gender rights. (E)
* Commitment to equity, diversity, gender, child safety and wellbeing. (E)
How To Apply
As part of your online application, please upload your up-to-date CV and a covering letter explaining your suitability against the essential criteria in the job profile. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. DBS checks may be required for roles involving access to vulnerable groups. For full information surrounding DBS and the vacancy, please view the full job description.
A Thriving Diverse Oxfam
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our staff, partners and volunteers. We’re committed to becoming a more diverse workforce to tackle global challenges.
To Do That
* We need to dismantle unequal power structures in Oxfam and the wider development and charity sectors.
* We need an inclusive Oxfam where everyone can be themselves and feel valued.
* We want and need everyone, which means we need you.
Note: In response to Covid-19 if travel is required between countries, please consult the Hiring Manager about any changes to working or precautions.
Seniority level
* Mid-Senior level
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* Contract
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