T– Summary We’re up to something incredibly exciting at T–. We’re on a mission to help leaders evolve faster than the world around them, because we believe great leadership changes people, changes business, and changes the world. We partner with organisations shaping the future to solve complex leadership challenges and develop leaders through change, growth and disruption. Forged in the fires of startups and some of the most successful companies in the world, we specialise in developing leaders in environments of high change, growth and disruption. We work with leaders at scale-ups and pioneering corporates, supporting them in building the great businesses of the future. With clients such as ASOS, Bacardi, BBC, Boots, Cancer Research UK, Disney, Domino’s Pizza, Google, LinkedIn, Loveholidays, The Guardian, Monzo, Not on the High Street, Ordnance Survey, Sainsburys, Secret Escapes and Unilever. We’re incredibly proud of the work we do. Through programmes, strategic offsites, events and coaching, we create spaces where leaders can learn, connect, challenge one another and grow. Alongside developing leaders equipped to drive positive change, we are passionate about accelerating inclusive leadership by bringing more voices, experiences and perspectives into the conversation. We are a research-led organisation. At the heart of our point of view is a deep understanding of why some leaders and organisations thrive in disruption whilst others fail. We have spoken to more than 120 organisations of 50 to 120,000 in different industries across the globe to find out what’s really going on in the minds of leaders as they navigate a time of unprecedented change and disruption. Why people love working at T– Our culture is built on collaboration, curiosity and care. With weekly team lunches, annual offsites and regular social moments, we take time to celebrate progress and success together. We are candid, value feedback, and actively nurture a learning culture where people are supported to grow alongside the business. Requirements As Operations Coordinator, you will: Programme management: Support the programme management office in the delivery of our client project plans including: scheduling and coordination for global learning programmes, working within a project plan to map out deliverables & timelines, coordinating between multiple stakeholders / team members across timezones / geographies, participant comms and support. Assist with programme finances including budgeting, invoicing and spend tracking Ensure all programme reporting documentation is kept up to date Assist in delivering client participant reports e.g. 360 feedback and psychometric reporting Create positive relationships with Changemakers for client project Programme producer: The purpose of the Programme Producer is to be present for client delivery sessions - both remote and in person - adding some positive energy to the mix In the run up to the programme, you will prepare all materials, including print, room dressing and workshop kit for our facilitators and organise the links and tools in advance Manage the tech for virtual programmes (Zoom / MS Teams / Slido / Miro) Time checks and ensuring our facilitators don’t overrun as well as listening for cues on when breakout rooms will be needed Setting up and breaking down rooms before and after sessions For in person sessions, you will organise travel, hotels, work with venues for smooth delivery and manage costs Company operations: Support our Partners and team on a day-to-day basis with key admin including calendar management, scheduling, research, deck creation, minute taking etc Support the Ops Team in financial management and administration including invoice management, spend tracking, report creation Support with office management People operations: Support the People Team in recruitment and onboarding of internal team members and our Changemaker network Support with planning and managing internal team and Changemaker events and entertainment We're looking for someone who has: 2-5 years experience in a role that includes managing projects, ideally in an administrative or client facing role Excellent organisational and communication skills Experience with G-suite and Zoom An interest in learning more about the world of coaching, leadership development and innovation Excited to support a rapidly growing business that sometimes needs everyone to muck in to get the job done A team player who is keen to become a member of a small, friendly, family focused team Full of enthusiasm, energy and a self starter willing to take responsibility for driving projects forward Benefits We play big, move fast, and are variously involved in some pretty knotty client problems to solve! We know the nature of the work we do isn’t always easy. Creating the conditions and culture where each of us can thrive, feel supported and be excited by what we’re shaping individually and as a collective is of primary importance to us. The offer reflects what we know you will bring and give to T– your best. What we can give you: A highly visible external and internal role An open, passionate culture, shaped by people who love what we’re up to together Living and breathing our values every day - all in, care deeply, find the balance, enjoy the journey Rapid personal and professional growth enabled by the right level of stretch Opportunity to work alongside world class leadership development professionals Annual team getaway (based on company targets) Weekly team lunch on the business and regular social meet-ups and celebrations Our offer: Base salary £25,000 - £30,000 per annum (dependent on experience) 27 days holiday Bank Holidays Office closed between Christmas and New Year so we can recharge over the break Flexible working: 2 days in our Soho, London office - the rest work from home or our co-working space Learning & Development fund at 2.5% of salary T– NEST company pension (our contribution 5%, your contribution 3%) Provision of Mac laptop Hiring process: For guidance we have a three-stage interview process - throughout the process, you will have the opportunity to meet a number of the team and build the picture. A short video from you in response to questions from us (if you’re not comfortable with a video, we’ll find a creative solution for you to show us who you are!) (5 mins) Second round chemistry conversation, People & Operations team. We will ask you to prepare a task in advance of this meeting (20 mins) Task ahead of third conversation (2 hours) Third ‘face-to-face’ in our office, T– team (60 mins)