Join to apply for the Food Coordinator & Coach role at John Lewis & Partners
About the Role
As a Food Coordinator and Coach, you’ll work with our Catering Partners to ensure they have the key skills needed to provide customers with an excellent hospitality experience. You’ll work both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
Responsibilities
* Share your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the Catering team.
* Create a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
* Work in the kitchen and front-of-house alongside Catering Partners.
* Deliver the central hospitality team’s vision of the menu and meet defined presentation standards.
* Assure the end-to-end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.
* Demonstrate a passion for service and great food, with a drive to learn and develop; act as a role model to others in your team.
Essential skills/experience
* Previous employment in a catering environment.
* Previous kitchen experience.
* Previous training or coaching experience.
Desirable skills/experience
* Food Safety Levels 1-3 (training for these will be provided).
* Customer-facing selling or service environment experience.
* Administration experience.
* Good computer literacy skills.
About The Partnership
We’re the largest employee owned business in the UK and home of our brands John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate and diversify, and we’re committed to value, quality and service in John Lewis and Waitrose. As Partners we share ownership and responsibility, and we work together through good and challenging times, treating everyone with kindness and respect. We strive to create an inclusive environment where Partners THRIVE and grow.
Important points to note
* Some roles may require pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information during the recruitment process. DBS checks will be carried out by a third-party registered body; financial probity checks may also be required for some roles.
* Vacancies can close early if a high number of applications are received.
* We support flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts. Please discuss this with the hiring manager during your interview.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Retail
Portsmouth, England, United Kingdom
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