Branch Administrator, St Andrews
Maternity cover – 1-year Fixed term contract
Competitive salary
Discretionary bonus scheme
Flexible working patterns
30 days’ holiday with additional days linked to service.
MGM Timber Ltd, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.
As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.
This Role
We currently have an excellent opportunity for an effective and proactive individual to join our team in St Andrews on a 1-year fixed term contract.
Within this role you will be responsible for providing a comprehensive admin support to the branch.
Key Responsibilities
1. Processing delivery lines accurately and in a timely manner.
2. Answering the telephone and directing calls.
3. Daily banking duties.
4. Support branch staff with administrative tasks such as filing order/delivery paperwork, data entry and report generation.
5. Ensure compliance with company policy and procedures.
6. Provide backup for other administrative functions as needed.
7. Any other duties as assigned by management to support the overall operation of the branch.
The Candidate
The successful candidate must be a team player with excellent organisation, communication, and time management skills. In addition, they will have a high degree of numeracy, competent in the use of computer systems and experience in a similar role would be desirable.
The following attributes are desirable:
8. Excellent accuracy and attention to detail.
9. Good interpersonal skills.
10. Ability to organise and prioritise own workload.
11. Flexibility – the ability to adapt, change, prioritise and still deliver on the things that matter most is crucial.
12. Tact, discretion, and good judgment.
13. Strong communication skills and ability to communicate at all levels.
14. Skilled at providing pragmatic and commercial advice.
15. Proven influencing and negotiating skills.
16. Proactive and able to use own initiative.
17. A strong desire to learn and develop.
18. Team player – collaborative and supportive of colleagues.
Don’t worry if you don’t possess all the skills listed. We value potential and are committed to investing in the development of our team members. Training will be provided for the right candidate who demonstrates enthusiasm and a willingness to learn.
Hours for the role are 44 hours per week, Monday to Thursday 7.30am to 5pm and Friday 7.30am to 4pm. There is also a Saturday rota that the successful candidate would the expected to participate in, working 8am to 12pm.
If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk by 12th November 2025.