Customer Advisor (Contact Centre)
Maidenhead
Hybrid : 4 Days in the office
Up to 35,000 + bonus (OTE 55,000)
Were looking for a driven, personable Customer Advisor whos passionate about delivering exceptional, customer:first service while achieving commercial results.
This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. Youll work towards ambitious targets, but never at the expense of outstanding service.
If you have strong people skills, commercial awareness, and the initiative to make a real difference, wed love to hear from you.
What youll be doing:
Guiding customers clearly and confidently through policies and procedures
Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy
Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes
Driving performance by working cross:functionally to meet and exceed KPIs
Ensuring all compliance requirements and internal standards are consistently met
Promoting ethical, customer:first sales behaviours
Leading by example, motivating and energising colleagues to deliver excellence
About you:
Proven experience in a sales:driven environment
Self:motivated and confident working independently
Strong communication, influencing, and relationship:building skills
Comfortable working within a compliance:driven setting
Adaptable, resilient, and confident in times of change
Experience coaching or supporting others is a plus
Whats in it for you:
Competitive base salary
Generous performance:related bonus (OTE 55,000)
Life assurance
Hybrid working
Fantastic company culture
A wide range of additional company benefits
This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high:performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services .
If youre ready for your next challenge and want a role where customers truly come first, wed love to hear from you.
BH35375