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Claims handler

Basingstoke
Temporary
National Highways Careers
Claims handler
Posted: 21 September
Offer description

Do you have experience of case management and handling Insurance claims?

Looking for a role where you can use your investigative and negotiation skills?

Then National Highways have the role for you.

We have an exciting opportunity for a Claims Handler to join the Green Claims Team. As a Claims Handler for a 12 month fixed term contract you'll be responsible for managing a portfolio of cases; working with a range of stakeholders to ensure the collation of robust information cost packs meets the quality standard required and claims are settled in a timely manner.

This role will be on a hybrid working basis and you will be required to work 2 days per week in the Basingstoke Office only.

1. Responsible for a portfolio of cases; working with a range of stakeholders to ensure claims are thoroughly investigated; supported with a wide range of evidence from all relevant sources to provide recommendations to the Claims Manager on resolutions.
2. Work closely with the legal department and barristers to discover supporting evidence for claims, ensuring all decisions withstand scrutiny and are compliant with regulations and legislation to protect National Highways.
3. Closely work with insurers, service providers, Traffic Office service, ROC/RCC, inspectors, quantity surveyors, estimators, and area teams to obtain information to support case resolution in a timely manner.
4. Successfully clo...

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