Join us as a Change Manager in the Central Team responsible for managing the change process. You will handle approvals and processes for all technology changes and serve as a key contact across the business. Your role involves reviewing change requests, understanding requirements, and hosting various change-related forums. Stakeholders will challenge you, so it's crucial to learn quickly, have a strong challenge mindset, and be a confident speaker.
The future of change involves data science, AI, and machine learning to automate processes and strengthen controls. You will be part of a team reviewing high-risk implementations, developing dashboards, and driving continuous improvements across the bank's change processes.
To be successful as a Change Manager, you should have experience with:
Essential Skills
* Experience working in a team environment.
* Effective communication skills at all levels—both oral and written.
* Good knowledge of Microsoft Office applications.
Additional valued skills may include:
Desirable Skills
* ITIL Foundation certificate (preferred).
* Understanding of Incident, Problem, Change, and Release processes.
* Ability to work independently.
You may be assessed on key skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, and technical proficiency (e.g., Excel reporting, data management).
Location: Knutsford
Purpose of the role
Navigate the bank and colleagues through complex IT changes, ensuring smooth implementation while minimizing disruption to operations.
Accountabilities
* Assess impacts of technology changes on departments, colleagues, and customers, and communicate findings effectively.
* Develop change management plans aligned with the bank's strategy.
* Conduct training sessions and workshops to facilitate understanding and adoption of new technologies.
* Monitor progress and adjust plans to mitigate risks.
* Evaluate post-implementation success and document lessons learned.
* Ensure change rigor and visibility through stakeholder engagement and reviews.
Analyst Expectations
* Perform activities timely and to high standards, driving continuous improvement.
* Possess in-depth technical knowledge in your area of expertise.
* Lead or support teams, guiding professional development and resource allocation.
* Demonstrate leadership behaviors if in a leadership role, including listening, inspiring, aligning, and developing others.
* Develop technical expertise and act as an advisor.
* Impact related teams and partner across functions.
* Manage risks, embed policies, and influence decision-making.
* Understand how your area contributes to organizational objectives.
* Make evaluative judgments and solve problems based on factual analysis.
* Communicate complex information effectively and build stakeholder networks.
All colleagues are expected to embody Barclays Values—Respect, Integrity, Service, Excellence, and Stewardship—and demonstrate the Barclays Mindset—Empower, Challenge, Drive.
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