About the Role
We’re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed.
Key Responsibilities
* Lead and empower colleagues to always put the customer first and deliver outstanding customer service
* Listen and respond to customers’ feedback and react accordingly
* Ensure market‑leading availability across the store
* Work with other managers to lead a supportive and performance‑driven department
* Efficiently manage all people routines, taking accountability of department scheduling, absence, performance and talent conversations
* Deliver training to ensure the team have the capability and confidence to deliver their role
* Enable colleagues to work with confidence across various departments
* Identify and develop talent within the department
* Build effective relationships with other operating departments
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
* Take a leadership role within the store
* Ensure resources are planned thoroughly
What We Offer
You will receive excellent training, support and continued development. We also offer a competitive salary and superb benefits package, including a generous bonus, an attractive pension scheme, private healthcare, colleague discounts, 26 weeks maternity and adoption leave, and neonatal and fertility leave.
About You
Whether you have experience working in retail, hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
Requirements
* Experience of managing a team in a fast‑paced environment
* Excellent communication skills, able to share knowledge, experience and best practices
* Ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
* Adaptable to change, while being able to challenge effectively
* As a manager, actively listen to and respond effectively to customers and colleagues
Equal Opportunity
We are an equal opportunities employer and welcome applications from all sections of the community.
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