ABOUT THE COMPANY
Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers.
Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers.
POSITION OVERVIEW
The Senior Application Engineer increases sales through customer value creation by ensuring the product performs best in a given application, including the pre-sales process. This role identifies the best product fit on different sites with specific methods and applications and by defining and optimizing customer specific solutions in collaboration with the customer to ensure efficient and effective ‘technical work-preparations’ of sold capital equipment superstructures. Key focuses include pre-sales tasks, technical work-preparation tasks and technical support.
MAIN RESPONSIBILITIES
1. Support Sales and customers in defining the best possible product selection and system solution for their operation (pre-sales phase); creating Trailer concepts, offer drawings (AutoCad), SEBIS codes;
2. Manage ‘technical work-preparations’ of sold transport solutions, including designs, project folders, proper creation of the technical documentation and quality level;
3. Operate internal help desk to answer queries from Sales/customers/product managers/ product specialists on technical issues;
4. Provide technical-commercial support to the Sales team;
5. Study the operation and product to make informed recommendations for operational, system or product-related improvements;
6. Provide input to R&D engineering (all LoBs) for continuous product improvement and year model upgrades;
7. Ensure evaluation and integration of customer feedback;
8. Provide all necessary product information that may be required in support of sales;
9. Responsible for management of various documentation materials, such as construction guidelines, project files and technical manuals;
10. Define and execute trainings for trainers, product managers and customers (country & dealer level);
11. Use Hyva global processes and tools for these tasks.
QUALIFICATIONS
12. Bachelor’s degree or higher
13. 8-15 years’ experience within engineering or production role
14. AutoCad, SEBIS codes
15. Automotive, Truck & others standards and practices – nice to have
16. English excellent written and verbal communication skills
WHAT WE OFFER
17. We care about ecology and are truly sustainable. Not only for the environment but also for social resources.
18. We have a highly dynamic and very international work environment.
19. We have Great Place to Work certified countries!
20. We provide a competitive salary which is adjusted on an annual basis in case of good performance.
21. We work hybrid and care about your work & life balance.
22. You will find nice extras such as various company activities during the year.
DIVERSITY
We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.