Job Description
My client is looking for a highly organised and proactive Part TimeMortgage Administrator to become a key part of our team—supporting advisers and helping ensure every client journey runs smoothly from start to finish.
The Role
This isn’t just a “paper-pushing” admin role. You’ll be right at the heart of the business—playing a vital role in keeping mortgage applications progressing, clients informed, and deals moving efficiently.
You’ll work closely with our advisers, lenders, and clients, helping to deliver a seamless and professional experience every time.
Key Responsibilities
* Managing mortgage applications from submission through to completion
* Liaising with lenders, solicitors, and clients to chase progress and updates
* Preparing and packaging cases accurately and efficiently
* Maintaining and updating CRM systems
* Supporting advisers with day-to-day administration
* Ensuring compliance and documentation is accurate and up to date
* Providing an excellent, professional client experience at all times
What We’re Looking For
* Highly organised with strong attention to detail
* Proactive and able to manage multiple cases at once
* A confident communicator (both written and verbal)
* Comfortable working in a fast-paced, client-focused environment
* Reliable, positive, and a genuine team player
Experience in mortgage administration or financial services is essential.
Desirable Experience
* Experience liaising with lenders, solicitors, and clients
* Familiarity with mortgage systems (e.g. CRM systems, lender portals, sourcing tools such as Twenty7Tec)
Working Pattern
* 25 hours per week, spread across 4 days
* Working days can be flexible to suit the right candidate
* This is an office-based role in the St Albans branch
Benefits
* 22 days holiday increasing to 27 depending on length of service.
* Day off on your birthday
* Company Pension
* Company socials
The salary is £19,000 for the 25 hours per week