An exciting opportunity has arisen for a highly organised and proactive individual to join a busy operations team supporting a major project environment. This role is ideal for someone with strong coordination, stakeholder communication, scheduling, and administration experience who thrives in a fast-paced setting.
You will work as part of a shift pattern between 07:00 – 19:00 Monday to Friday, with occasional Saturday on-call support required.
The Role
As a Water Delivery Coordinator, you will play a key role in ensuring smooth day-to-day operations by acting as a central point of contact for stakeholders, coordinating schedules and contractors, maintaining accurate records, and supporting operational delivery.
Key Responsibilities
Stakeholder Coordination & Communication
* Act as the first point of contact for clients, contractors, and site teams
* Respond to emails, phone calls, and Teams messages within agreed service levels
* Build and maintain strong working relationships through regular communication and meetings
* Support issue resolution by identifying, escalating, and tracking operational concerns
* Provide clear updates and reporting to stakeholders
Scheduling & Operational Support
* Coordinate resources and schedules to ensure delivery targets are met
* Process delivery requests and maintain scheduling systems accurately
* Assign and monitor contractor tasks and progress
* Resolve site access and delivery issues efficiently
* Prepare and maintain spreadsheets, trackers, and operational documentation
* Ensure legal, client, and health & safety records are kept up to date
Data Management & Financial Administration
* Maintain accurate operational and financial records
* Support month-end processes and financial tracking
* Verify and process contractor invoices
* Prepare supporting information for client invoicing
* Resolve stakeholder queries professionally and promptly
Contractor & HSEQ Support
o Support safe and compliant delivery of site operations
o Assist with reporting and escalation of incidents, near misses, and HSEQ observations
o Support site inspections, contractor checks, and documentation audits
o Ensure all work requests are clearly communicated and understood
Team Support
o Work collaboratively across the wider delivery team
o Provide cross-cover support for colleagues where required
o Assist with administrative and operational duties to ensure continuity of service
What We’re Looking For
o Strong administration and coordination experience
o Excellent communication and stakeholder management skills
o Confident using Microsoft Office, particularly Excel and Outlook
o Ability to manage multiple tasks in a fast-paced environment
o Strong attention to detail and organisational skills
o Experience working within operations, logistics, scheduling, or project coordination environments would be advantageous
o A proactive and solution-focused approach
This is a fantastic opportunity to gain experience within a large-scale operational project while working within a supportive and collaborative team environment.
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