* Immediate start with a fantastic organisation.
* Fantastic benefits package and career path opportunities.
About Our Client
This company is known for its commitment to providing high-quality products and exceptional service. The company values professionalism and strives to maintain a customer-focused approach in all its operations.
Job Description
* Assist customers with product selection and provide detailed information about available options.
* Respond promptly and effectively to customer enquiries, both in person and through other communication channels.
* Maintain up-to-date knowledge of the company's product range to offer accurate advice.
* Resolve product issues efficiently, ensuring a positive experience.
* Support the team in achieving service targets.
* Keep customer records updated in the system to track interactions and preferences.
* Collaborate with other departments to ensure smooth operations in the Leeds location.
* Adhere to company policies and uphold high standards of customer service at all times.
The Successful Applicant
A successful Customer Product Advisor should have:
* Previous experience in a customer product specialist or engineering role.
* Strong communication and interpersonal skills.
* The ability to learn and retain detailed product information.
* A solution-focused approach to resolving customer issues.
* Proficiency in using customer management systems or similar software.
* A professional and approachable demeanour.
What's on Offer
* A competitive salary ranging from £28,000 to £30,000 per annum.
* A permanent role with opportunities for growth within the company.
* Generous holiday allowance and a supportive work environment.
* Access to company benefits and discounts.
If you have a keen interest in mechanics or engineering and like fixing things, then this could be the role for you
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