I have an exciting opportunity for a Case Administrator role paying £12.21 per hour based in Kidlington. Initial contract length is until the June 2025
Summary
The job holder will provide administrative support within the Probation Service, ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Responsibilities, Activities & Duties
o Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
o Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
o Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
o Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
o Provide cover for an effective and efficient reception and telephone enquiry service.
o Act as single point of contact within ...