Join to apply for the Team Leader role at Greene King.
As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly. You’ll maintain high standards and ensure customers are kept happy.
Company Description
Join us at Greene King pubs, where we have always been a beacon for communities. Our collection of community pubs are the heart and soul of the local area, helmed by a local hero and crewed by a team ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy events, meals, or a quick catch up with friends over a drink.
Responsibilities
* Lead by example to support the team and ensure the shift runs like clockwork.
* Maintain high standards of service and ensure customer satisfaction.
* Deputise for the management team and resolve issues in their absence.
* Organise and coordinate the team during busy shifts, ensuring operations run smoothly.
* Keep the bar area safe, legal, clean, and address any issues promptly and safely.
What You’ll Bring
* Great attention to detail to ensure quality of service.
* Ability to be a role model for the team and provide a warm, welcoming experience for customers.
* Ability to think on your feet and adapt to busy shift challenges.
* Positive can-do attitude and strong teamwork.
Benefits and Additional Information
* The chance to further your career across our well-known brands with training and development at each level.
* Discount of 33% for you and 15% for your loved ones on all of our brands.
* Free employee assistance program for mental health, well-being, financial, and legal support.
* Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels.
* Refer a friend - earn up to £1,500 when they are placed.
* Wagestream – access your wage before payday.
* Retail discounts – up to 30% off at partners such as Superdrug and exclusive discounts with Three Mobile, among others.
Qualifications
* Provide customers with a heartfelt and memorable experience each time they visit.
* Deputise for the management team and resolve issues in their absence.
* Help organise and coordinate the team during busy shifts to ensure smooth operations.
* Keep the bar safe, legal, and clean and handle issues quickly and safely.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales, General Business, and Management
Industries
* Food and Beverage Services, Hospitality, and Retail
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