Join Our Team at The Bread Factory!
The Bread Factory is London’s premier Artisan Bakery, celebrated for our award-winning breads, pastries, and cakes. We proudly supply top-quality products across e-commerce, grocery, food services, and retailers, including our beloved GAIL’s Bakeries nationwide. As our Hendon Factory continues to flourish, we are on the lookout for a passionate Technical Manager to join our dynamic team.
Why We Care
We Care about a Job Well Done: Since 1993, we have been champions of traditional baking, using only the finest ingredients and techniques. We believe in doing things the right way, not the easy way.
We Care about Baking: At The Bread Factory, our teams take immense pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are passionate about our products and thrive on sharing knowledge with one another.
We Care about Each Other: We foster a culture of respect, empathy, and support for our employees, neighbors, and customers alike.
We Care about Community: We are committed to minimizing unsustainable practices and reducing waste while ensuring everyone has access to nutritious, high-quality food.
Your Role: What You’ll Be Doing
Every day is unique at The Bread Factory, but here are some key responsibilities you will embrace:
* Own and implement site QA/QC strategies aligned with our broader business goals.
* Monitor and report on quality KPIs in collaboration with production teams.
* Lead quality investigations, customer complaint analysis, and corrective action planning.
* Maintain HACCP programs and ensure all staff receive appropriate training.
* Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports).
* Drive reduction in non-conformances and ensure adherence to specifications.
* Coordinate internal and external audits, achieving AA/Green status across all.
* Promote best practices in food safety, hygiene, and risk management.
* Support hygiene improvement plans and cross-functional innovation efforts.
Are You the Right Fit?
Our team believes you’ll be a fantastic addition if you have:
* BSc in Food Safety or a related field (required)
* 5+ years of experience in Food Manufacturing, ideally in a technical role
* Level 3 HACCP Certification or higher
* Lead Auditor qualification (preferred)
* Strong knowledge of Retailer Codes of Practice
* Experience with high care environments and bakery/ambient products
* Proven track record in leading BRCGS and regulatory audits
* Expertise in root cause analysis, microbiological data interpretation, and non-conformance management
* Ability to influence senior stakeholders and drive change
* Strong Microsoft Office skills, especially Excel
What’s in It for You?
We offer a range of exciting benefits to make your experience with us even more rewarding:
* Fresh bread daily to take home and enjoy with family and friends.
* 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets.
* 23 days of holiday (pro-rata)
* Discounts and savings from high-street retailers and restaurants
* 24-hour GP service
* Cycle to work scheme
Join us at The Bread Factory, where every day is a new opportunity to create something special!