Border to Coast Pensions Partnership Ltd is the largest Local Government Pension Scheme (LGPS) pool in the UK, supporting over 1.1 million members.
As a customer‑owned, customer‑focused organisation, our core values—integrity, collaboration, sustainability—drive our mission to secure pensions for those who have served communities.
Role – what you’ll be doing
* Provide a first‑class Reception service as the first point of contact for visitors to Border to Coast.
* Act as a first point of contact: dealing with correspondence and phone calls.
* Manage the meeting room suite, ensuring smooth running of internal and external meetings from a logistics perspective.
* Maintain the meeting room system, ensuring correct availability and required resources are available at all times.
* Liaise with external suppliers to provide catering for visitors and colleagues when required.
* Administer postal and delivery services.
* Book and arrange travel, transport and accommodation on request and manage subsequent expenses when required.
* Assist in booking external meeting rooms where needed.
* Support the management of all aspects of the relationship with external building facilities management company.
* Liaise with colleagues and suppliers as required.
* Support the Business Support Manager with Office Management processes.
* Maintain office systems, including team data management, filing and archiving.
* Liaise with Finance colleagues to raise purchase orders when required.
* Act as a brand ambassador and professional representative, supporting the organisation of business events and conferences.
* Perform ad hoc duties as required in line with the needs of the business.
* Carry out Fire Warden duties, including contribution to risk assessments.
* Provide First Aider support.
* Identify risks in own area of responsibility, recognise risks in all areas of the business and notify any such risks to your People Manager and the Operational Risk Manager.
About you – and the value you’ll bring to our team
* You’ll have previous experience managing a busy reception.
* You’ll have experience dealing with stakeholders at all levels, both internal and external.
* You’ll have excellent IT skills and a strong attention to detail.
* You have experience gained in a fast‑paced environment in the delivery of high quality support and administrative activities.
* You’ll be willing to work flexibly and adapt to change positively in a fast‑moving environment.
* You can demonstrate planning, organisation, time and data management and administrative capabilities and have good communication skills.
* You’re a pro‑active, self‑motivated team player with the ability to manage an interesting and variable workload and be willing to assist and support other team members when required.
* You’ll be able to manage different priorities and be able to multi‑task.
Why join Border to Coast?
* Vitality Health Insurance for all employees
* Employee Assistance Programme
* A generous holiday allowance of 30 days a year, plus bank holidays
* Professional Development, including the opportunity to gain fully funded qualifications (Executive Assistant Diploma)
* Critical Illness Cover
* Stunning Leeds city centre location only a short walk to the train station
* Cycle to work scheme
* Life Assurance of 6× salary
* Sustainable travel plans and public transport discounts
* Range of discounts for Leeds gyms, shops and restaurants
* Onsite gym
We welcome applications from people of all experience levels and backgrounds and value diversity of thought. We are committed to creating an inclusive and engaging workplace, ensuring that colleagues maintain a work‑life balance.
If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we would be happy to discuss making reasonable adjustments to our processes for you. Please contact our recruitment team at recruitment@bordertocoast.org.uk.
We’re looking for people with the right values, behaviours, skills and experiences and if you meet some of the role’s criteria and are interested in finding out more about Border to Coast and the team, we’d love to hear from you.
About Us
Based in Leeds, Border to Coast is the largest LGPS pool in the UK. It is owned by 11 Local Government Pension Scheme funds (Partner Funds). The Partner Funds represent nearly 3,000 employers and over 1.1 million members.
The Partner Funds are Bedfordshire, Cumbria, Durham, East Riding, Lincolnshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear and Warwickshire.
The Partner Funds have c.£65.3 bn in investments, of which Border to Coast is directly responsible for the management or oversight of £55.4 bn (as of 31 March 2025).
Border to Coast Pensions Partnership Ltd is authorised and regulated by the Financial Conduct Authority. Registered in England Number: 10795539 and Registered Office: 5th Floor, Toronto Square, Toronto Street, Leeds, LS1 2HJ. Further details can be found at https://www.bordertocoast.org.uk.
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
Industries
Investment Management
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