The role
The role: We are seeking a dynamic and outgoing individual to join our vibrant estate agency team in Bude as a full-time, office-based Customer Support and Sales Progression professional. This role is integral to ensuring our customers' experience is nothing short of exceptional. You will be at the forefront of handling customer service enquiries, maintaining impeccable phone etiquette, and enhancing overall customer satisfaction on a daily basis.
The Candidate
The ideal candidate: We are looking for someone with a sparkling personality who enjoys engaging and connecting with people. You should be presentable and possess strong customer service and communication skills. The ability to thrive under pressure, coupled with a methodical approach and keen attention to detail, is essential. Being computer literate is a prerequisite. Whilst prior experience in customer service and the property industry is advantageous, it is not essential as comprehensive training will be provided.
Key Responsibilities
* Communicate efficiently with vendors, purchasers and solicitors to ensure smooth transaction progression
* Ensure customer service experiences are of the highest standard, including adept problem-solving and conflict resolution
* Utilise our database to accurately record information
* Handle general administration tasks such as filing, photocopying, and mailing
* Organisation and attention to detail are paramount in this role.
Working Hours
8.45am to 5.30pm Monday to Friday (with 60 minutes lunch break daily)
Closing date for applications
Closing date for applications to be received: 17th November 2025
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