A leading hospitality and estate company is seeking an IT Service Desk Analyst to provide first-line technical support to staff at various estates. The role requires a proactive individual with strong customer service skills and good knowledge of IT systems including Microsoft 365. Responsibilities include troubleshooting issues, managing support requests, and aiding staff in using workplace tools. The ideal candidate will show a commitment to quality service and possess a curiosity to learn and adapt to new technologies. This position offers various benefits, including a wellbeing calendar and discounts across estate services.
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