We are Lick We are building a people-powered decorating movement where everyone feels supported and inspired to transform their space with our unique pigment-rich colours and high quality products. All with consideration to your and our home; planet Earth. We’re a business that believes in building confidence in our decorators. Seeing their bright ideas and making them happen. We do this by giving our do-er uppers access to inspiration, advice and how-to guidance from our experts and wider community. As well as making our range of (water-based, trace VOC) paint, (FSC-certified) wallpaper, and eco-supplies with real people and real homes in mind. It's why we curate a selection of pigment-rich paints with unique depth of colour and their own individual identity, and high-quality designer wallpapers. It's why we have an expert team of colour consultants on-hand to help with any decorating question, big or small. It's why we're building a supportive community of decorators to inspire each other with their projects. Because we know that a small change in colour can have a huge impact on the way we feel. Gone are the days of too much choice, feeling like you’re doing it alone, and messy, expensive sample pots. This is a fresh look for decorating. Decorator success starts at homeour home. That is why we are also on a mission to be the definitive people-powered company. Building an environment where individuals thrive and collectively transform an entire category. About the Company Lick was founded in 2019 by Lucas London and Sam Bradley - both experienced startup entrepreneurs - targeting the $1trillion global home decor market. Since launching in 2020, we have evolved tremendously and, since then, Lick has expanded into 3 separate brands: Lick: for the DIY customer LickPro: for the Trade customer Lick Tools: our own range of sustainable tools We have continually developed our product range, developed new sustainability initiatives, and grown our community of decorators. Successful campaigns such as the Heinz x Lick collaboration & Soho Home range, as well as our huge partnerships with Screwfix & diy.com are leading us in the right direction, and it’s really a very exciting time to be joining us on this journey! Our Office We are a hybrid working team and we believe in the value of getting together offline and online. For this reason, we are focused on hiring candidates who can easily work in London. We see huge value in our team sharing an office together and strongly encourage everyone to use it as often as they can. Monday, Tuesday and Thursday are mandatory days. We provide tea, coffee, milk (dairy & plant-based), fruit, a communal outdoor terrace area, meeting rooms, bike storage, showers, and communal breakout spaces throughout the building. Sustainability at Lick Supercharging a fresh look for decorating means fixing the home decor industry’s environmental footprint. This is why we've put sustainability at the top of our agenda. We’re constantly working to lower our impact on the planet, and create a better future for our kids. We're on our way… Our peel and stick samples use 95% less waste than sample pots, our trace VOC water-based paints contain fewer harmful chemicals and a more easily biodegradable end product, and our packaging is 100% biodegradable. In 2022, we announced that we are B Corp™ certified - a real milestone moment. Wellbeing at Lick We are building a team filled with incredible human beings and it is our collective unique spirits that make Lick very special. We're cultivating an environment where we can all truly be ourselves (on the good days and the bad) and make an authentic impact. We want it to be easy to openly discuss how you are feeling. We want it to be easy for you to do the things you know will help you thrive. We want to empower you to own your mental health and wellbeing, and we want to ensure you feel supported in doing so. Our goal is to empower you to own your time and impact. We aim to provide you with the information and support you need to empower you to do fulfilling, impactful work and build relationships that matter. Diversity, Inclusion and Belonging at Lick People are at the centre of everything we do at Lick. We work hard to make sure that we're amplifying diverse voices externally within our amazing community of decorators. Equally, we are on a mission to make Lick a company where every member of our team feels they can truly be themselves and genuinely make an impact. We will continue to work on ways to be able to formally follow through on this commitment, such as our team led Lick Belonging Group, and using an individual approach for each team member. Our Culture Our culture will continue to evolve just like everything else we do, but we can confirm it's fast and very ambitious. We believe a great team can do great things and we work hard to ensure you have what you need to thrive and make a real impact. We put a huge emphasis on information sharing, communications and relationships. We have ambitious business goals, but we don’t just do things a certain way because that’s how it’s always been done. We’re here to transform an entire category, this means developing new and better ways of doing things. You can see this in our team everyday and in our commitments to Sustainability, Wellbeing, DEI and the decorator experience. About The Role This is an exciting opportunity to build our trade and partnerships function at Lick working closely with the CEO and commercial team. You will be responsible for targeting, acquiring and engaging with trade customers to generate sales. Your customers will be commercial clients that will include painting & decorating contractors, interior designers, builders, developers and landlords. Your primary objective will be to drive revenue for the business whilst building the platform to scale this side of the business. Relationship building with larger end users is key to ensure Lick is given access to development projects and retain new and existing clients. There will be a requirement to visit customers to build relationships. You will work cross-functionally across the business to utilise our data, brand and marketing, tech, operations and commercial teams to support your objectives. Responsibilities What you will be doing: Set targets and KPIs and work to achieve those targets both by period and annually. Work with teams across the business to achieve your objectives. Identify segments of the market to target. Identify key customers and acquire these customers, testing and optimising different strategies. Build and maintain relationships with customers and convert those customers to choosing Lick for their projects. Working collaboratively with the Director of Interior Design to support driving sales with interior designers and architects. Conduct product, application, and sales training and development sessions with all relevant customers. Support customers throughout their journey ensuring best in class service driving retention. Building the function with the goal to grow this area of the business thinking about how each part of the customer journey can be scaled. Maintain an appropriate weekly Trade customer call rate and maintain a call record of all contacts and sales calls. Requirements What we are looking for: Professional sales experience with a track record of acquiring and converting customers. Experience and ability to build relationships with customers. Experience in sales and trade customer service. Strong organisational & communication skills and experience presenting to groups of employees. Must have a valid driver’s license and own transport. Commercial skills and ability to create and present a solution proposition to contractors and larger end users. Ability to work independently with autonomy and cross-functionally in a business. Entrepreneurial and growth mindset with a hunger to learn and develop with drive and determination to succeed. An analytic mindset with a desire to test and learn using data and a keen interest in AI. Experience in sales with large customers, this could be in account management or business development. Benefits Competitive salary, commission structure and share option grants A generous Annual Leave allowance: 26 days per year, a day off for your birthday and extra time off at the end of the year Health Insurance through Vitality Flexible Working - own your working hours £300 allowance for Lick products Private pension scheme Generous Primary and Secondary Caregiver Leave allowances Living Wage Foundation accredited employer - we pay at least the London Living Wage to all team members regardless of living and working location Monthly Deep Dive sessions from your fellow teammates; these sessions aim to get the wider company up to speed on a particular project or topic The Lick Impact Award, a monthly team-led initiative, recognises individuals for their hard work and amazing attitudes Lots of amazing opportunities to get to know other members of the team at different team events and to have an impact on our culture through our Lick Belonging Group and beyond Contribute to building a culture where well being is part of how we do things & not just a bonus, and first-hand experience of being part of, and growing with, a fast-moving and ambitious company You are hopefully reading this and thinking I can't wait to be part of the team that makes this even better as the company grows ;) Lick is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email us at emma.bailey@lick.com As this role is based in London UK, candidates must have the right to live and work in the UK. Candidates without these rights will not be considered.