About the teamAs part of the GNE organization, our EMEA Appeal Experience team focuses on supporting our Seller and Creators to appeal on any enforcements to them. We are seeking a dynamic leader to oversee the EMEA Appeal business, ensuring exceptional performance in appeal processing, cross-functional collaboration, and team development.This internship will be project based.Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally.Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.Role and ResponsibilitiesOversee all facets of EMEA MOC (Moderation on call) operations, encompassing end-to-end monitoring of its performance across the region, proactive stakeholder management, preparation and presentation of business review reports, and timely handling of ad-hoc requests from stakeholdersMonitor and drive EMEA MOC KPIs, ensuring strict adherence to the handling accuracy standards and SLA targetsContinuously deliver actionable business insights to teams and stakeholdersManage MOC projects throughout their lifecycle, ensuring on-time delivery of results in line with objectivesRespond promptly to ad-hoc requests and inquiries from cross-functional teams, with a focus on precision and efficiency in resolutionQualificationsMinimum QualificationsCurrently pursuing an Bachelor\/Master in university, graduating on or after 2026, eligible to work in the UK, available to attend the internship for a minimum of 12 weeks on a full-time or part-time basisProven analytical skills with proficiency in Excel and the ability to structure and analyze dashboardsStrong written and verbal communication skills, with the ability to effectively coordinate processes and projects involving internal and external stakeholdersAbility to work in a fast-paced, diverse environment, with experience managing multiple tasks simultaneouslyFluent in both English and Chinese Mandarin to work with teams in ChinaPreferred QualificationsExperience working with remote or virtual teamsExperience in operations, program, or project managementExperience in project management, including coordination across different teams and geographiesStrong problem-solving skills and the ability to navigate complex, cross-functional projectsJob InformationAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.bWhy Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.bWe strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \