Seasonal Store Colleague – JD Sports Fashion
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of sports fashion, outdoors and gyms. JD Sports Fashion Plc is listed on the London Stock Exchange and has been a FTSE100 company since 2019, continually expanding across the UK and internationally.
Role Overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With ample opportunities for career development, JD Group is the ideal place for those motivated by progression and interested in building a lasting career.
Responsibilities
* Provide a knowledgeable and seamless customer experience for all customers that enter the store.
* Continuously maintain clean and tidy stock standards on the shop floor for customers at all times.
* Collaborate with team members to achieve sales and KPI targets by staying knowledgeable on current trends, in‑store promotions, and evolving store processes.
* Drive sales, ensuring that targets are achieved and, where possible, exceeded.
* Utilise in‑store devices to offer customers the full product range.
* Provide alternatives and add‑on sales at every opportunity.
* Replenish stock levels when needed, ensuring the full‑size range is on the shop floor where possible.
* Ensure that products are priced correctly.
* Deputise for other staff, work within departments, or carry out other duties as required.
* Always represent JD Sports in the most professional manner and conduct work in a safe and responsible way.
Role Objectives and KPIs
* Provide exceptional service to ensure customer satisfaction and retention.
* Actively drive sales to support the store in meeting and exceeding its financial goals.
* Ensure timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.
Skills and Experience
* A positive attitude toward a fast‑paced, customer‑focused retail environment.
* Ability to view challenges as opportunities to develop personally and professionally while learning new skills.
* Confident interpersonal and communication skills, thriving in social situations through customer engagement.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
* Knowledge of and enthusiasm for benefits such as staff discounts on JD Group and other brands, and personal development opportunities.
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