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Service controller

Uttoxeter
Jago Consultants
Service controller
Posted: 28 July
Offer description

Service Administrator / Coordinator required by client who is an Engineering company near Uttoxeter.

Salary: circa 25k based on 39 hours per week

Essentially the main part of the Service Controllers role is to manage the engineers on a day to day basis. You will be required to organise engineers to complete routine planned maintenance, remedial work and emergency breakdowns/ callouts. You will be expected to promptly organise appropriate resources to resolve situations quickly and ensure communication is kept flowing, externally and internally.

Your key responsibilities will include:

* Co-ordinate breakdowns and services for your depot by allocating to an engineer and liaising with the customer to ensure minimal downtime to the customer’s machine.
* Chase the customer for order numbers for quoted works.
* Keep constant communication with the customer to give them updates on all breakdowns / jobs.
* Issue Paperwork / Analysis Reports
* Resolve all customer invoice queries.

Key skills we are looking for:

* Effective team player
* Excellent time management skills; able to prioritise time and work well under pressure
* The ability to provide high levels of customer care
* Willingness to help both internal and external customers
* Proactive, flexible and positive can-do attitude

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 22/06/2025 by TN United Kingdom

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