Job Description
Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company.\n\nWe are hiring for an Administrator to join our business. If you love dotting the i's and crossing the t's, checking for accuracy and quality, then this is an opportunity to start your career within a busy Estate Planning team.
Day-to-day you will be supporting customers over the telephone, inputting and collating Will and Lasting Power of Attorney (LPA) supporting documents, opening and distributing incoming mail, scanning documents to solicitors, photocopying, managing stationery and timely dispatching client documents.\n\nMain duties and responsibilities:\n\nInputting, collation and dispatch of Will and Lasting Power of Attorney (LPA) supporting documents.\n\nFielding inbound customer calls for support and queries, and making outbound calls to provide customers with updates\n\nOpening and distributing incoming mail, scanning documents to solicitors, photocopying and topping up stationery and ordering same.\n\nFully supporting Estate Planners in timely and accurate dispatch of client documents as directed.\n\nMaintaining exceptional quality of work in order to meet agreed business targets and al...