Weare looking to recruit an enthusiastic, experienced and motivated HealthcareAssistant to join us at Carlton Group Practice. This is a full time role, however, part-time hours will also be considered.
The ideal candidate will have previous experience of working in primary care and a commitment to furthertraining, education and development along with excellent inter-personal skills,verbal and written skills. You will be working under the supervision of thewider nursing team to support our patients at our busy GP Practice.
TheHCA will assist the practice clinical team in the provision and delivery ofprescribed programmes of patient care which may include assisting with minorsurgical procedures and vasectomy / carpal tunnel operations.
Thepost will include some administrative duties as well as phlebotomy duties.
Main duties of the job
* Undertake new patient health checks
* Support the practice nurse with health promotion programmes
* Carry out baseline observations such as pulse oximitry, blood pressure, temperature, pulse rate, recording findings accurately
* Facilitate routine and 24-hour BP monitoring, advising patients accordingly
* Undertake wound care, dressings and other clinical tasks as required
* Support the Practice Phlebotomist during periods of absence.
* Support the practice nurse team with the management of chronic disease clinics to include phlebotomy
* Carry out BMI checks as directed
* Act as a chaperone as required
* When trained, administer flu vaccinations, B12 injections etc.
* Carry out ECGs as requested
* Ensure specimens are recorded and ready for onward transportation
* Provide support during minor operations as required
* Prepare clinical rooms prior to start of clinics ensuring they are adequately stocked
* Maintain, monitor and control stock and equipment within the department, reporting any deficit to nursing / management team
* Ensure fridges are cleaned routinely in accordance with extant guidance and data loggers are recorded
* Ensure daily, weekly and monthly checks are carried out and documented
* Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
* Deliver opportunistic health promotion where appropriate
About us
Carlton Group Practice is located in the heart of Burton on Trent and is currently the largest Practice in East Staffordshire providing primary care services to a patient population of over 17,700 patients. Carlton Group Practice provide services over two sites, Carlton Street Surgery and King Street Surgery.
We are a dynamic and forward thinking Practice lead by 6 GP Partners, a Business Manager and an Operations Manager who share the same vision to take the Practice into the next stage of primary care development, whilst providing an outstanding level of care to our patients. The Partners are supported by 5 Salaried GPs, Clinical Pharmacy team, Paramedic, Nursing, Management Teams and an experienced administration team.
Job responsibilities
Job Description
Thefollowing are the core responsibilities of the Healthcare Assistant. There maybe on occasion, a requirement to carry out other tasks; this will be dependentupon factors such as workload and staffing levels:
* Undertake new patient health checks
* Support the practice nurse withhealth promotion programmes
* Carry out baseline observationssuch as pulse oximitry, blood pressure, temperature, pulse rate, recordingfindings accurately
* Facilitate routine and 24-hour BPmonitoring, advising patients accordingly
* Undertake wound care, dressings andother clinical tasks as required
* Support the Practice Phlebotomistduring periods of absence.
* Support the practice nurse team withthe management of chronic disease clinics to include phlebotomy
* Carry out BMI checks as directed
* Act as a chaperone as required
* When trained, administer fluvaccinations, B12 injections etc.
* Carry out ECGs as requested
* Ensure specimens are recorded andready for onward transportation
* Provide support during minoroperations as required
* Prepare clinical rooms prior to start of clinics ensuring they are adequately stocked
* Maintain, monitor and control stock and equipment within the department, reporting any deficit to nursing / management team
* Ensure fridges are cleanedroutinely in accordance with extant guidance and data loggers are recorded
* Ensure daily, weekly and monthly checks are carried out and documented
* Ensure clinical waste is removedfrom clinical areas and sharps bins replaced in accordance with thepractice IPC policy
* Deliver opportunistic healthpromotion where appropriate
EDUCATIONAL
* Identify personaldevelopment and training needs
* Participate inclinical supervision
* To participate incontinuing education and maintain a contemporary level of professionalknowledge and skills
PERSONNEL
* Maintain goodrelations
* Take reasonablecare of his/her own safety and that of other persons who may be affectedby his/her act or omission
* Co-operation withthe Practice to ensure all members of the team adheres to statutoryregulations/policies and codes of practice and departments safety rules
* Offer innovativeways of working and opportunities to facilitate learning
* Facilitates alearning environment within the team
* Maintains a caringenvironment through the support of colleagues
CONFIDENTIALITY
In the course of seeking treatment, patientsentrust us with, or allow us to gather, sensitive information in relation totheir health and other matters. They do so in confidence and have the right toexpect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in thisJob Description, the post-holder may have access to confidential informationrelating to patients and their carers, Practice staff and other healthcareworkers. They may also have access to information relating to the Practice as abusiness organisation. All such information from any source is to be regardedas strictly confidential.
Information relating to patients, carers,colleagues, other healthcare workers or the business of the Practice may onlybe divulged to authorised persons in accordance with the Practice policies andprocedures relating to confidentiality and the protection of personal andsensitive data.
HEALTH AND SAFETY
Thepost-holder will assist in promoting and maintaining their own and othershealth and safety and infection control as defined in the Practice Health &Safety Policy, the Practice Health & Safety Manual and the PracticeInfection Control Policy and Published procedures. This will include (but will not be limitedto):
* Using personalsecurity systems within the workplace according to Practice guidelines
* Awareness ofnational standards of infection control and cleanliness andregulatory/contractual/professional requirements, and good practiceguidelines
* Responsible forthe correct and safe management of the specimens process includingcollection, labelling, handling, use of correct and clean containers,storage and transport arrangements
* Management andmaintenance of Personal Protective Equipment (PPE) for the Practiceincluding provision, ordering, availability and ongoing correct usage bystaff
* Responsible forhand hygiene across the Practice
* Ownership ofinfection control and clinically based patient care protocols andimplementation of those protocols across the Practice
* Active observationof current working practices across the Practice in relation to infectioncontrol, cleanliness and related activities, ensuring that procedures arefollowed and weaknesses/training needs are identified, escalating issuesas appropriate
* Identifying therisks involved in work activities and undertaking such activities in a waythat manages those risks across clinical and patient process
* Making effectiveuse of training to update knowledge and skills and initiate and manage thetraining of others across the full range of infection control and patientprocesses
* Monitoringpractice facilities and equipment in relation to infection control,ensuring that provision of hand cleansing facilities, wipes etc aresufficient to ensure a good clinical working environment. Lack offacilities to be escalated as appropriate
* Safe management ofsharps procedures including training, use, storage and disposal
* Using appropriateinfection control procedures, maintaining work areas in a tidy, clean,sterile and safe way and free from hazards. Initiation of remedial/corrective actionwhere needed or escalation to responsible management
* Activelyidentifying, reporting and correction of health and safety hazards andinfection hazards immediately when recognised
* Keeping own workareas and general/patient areas generally clean, sterile, identifyingissues and hazards/risks in relation to other work areas within thebusiness and assuming responsibility in the maintenance of generalstandards of cleanliness across the business in consultation (whereappropriate) with other sector managers
* Undertakingperiodic infection control training
* Routine managementof own team/team areas, and maintenance of work space standards.
* Spillage controlprocedures, management and training
* Decontaminationcontrol procedures, management and training and equipment maintenance
* Maintenance ofsterile environments
EQUALITY AND DIVERSITY
Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:
* Acting in a waythat recognizes the importance of peoples rights, interpreting them in away that is consistent with practice procedures and policies, and currentlegislation
* Respecting theprivacy, dignity, needs and beliefs of patients, carers and colleagues
* Behaving in amanner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.
PERSONAL AND PROFESSIONAL DEVELOPMENT
Thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include:
* Participation inan annual individual performance review, including taking responsibilityfor maintaining a record of own personal and/or professional development
* Takingresponsibility for own development, learning and performance anddemonstrating skills and activities to others who are undertaking similarwork
QUALITY
The post-holder will strive to maintain quality within the practice, and will:
* Alert other teammembers to issues of quality and risk
* Assess ownperformance and take accountability for own actions, either directly orunder supervision
* Contribute to theeffectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance
* Work effectivelywith individuals in other agencies to meet patients needs
* Effectively manageown time, workload and resources
COMMUNICATION
The post-holdershould recognize the importance of effective communication within the team andwill strive to:
* Communicateeffectively with other team members
* Communicateeffectively with patients and carers
* Recognize peoplesneeds for alternative methods of communication and respond accordingly.
CONTRIBUTION AND IMPLEMENTATION OF SERVICES
Thepost-holder will:
* Apply practicepolicies, standards and guidance
* Discuss with othermembers of the team how the policies, standards and guidelines will affectown work
* Participate inaudit where appropriate.
Person Specification
Qualifications
* GCSE grade A to C in English and Maths
* Good standard of general education
* Qualified to NVQ level 2 in Health and Social Care
* Driving Licence with access to vehicle as there may be travel between sites
* Qualified to NVQ level 3
Experience
* Experience of working within a nursing or healthcare environment
* Experience of clinical systems
* Experience of working in primary care
* Experience of working in a GP practice
* Experience of SystmOne
Knowledge and Skills
* Ability to provide quality care
* Good interpersonal and communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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