Night Auditor
Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
Responsibilities:
* Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
* Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
* Be the go-to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the wee hours.
* Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
* Monitor safety and security through regular checks, ensuring guests enjoy a peaceful night's stay.
* Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day.
Requirements:
* A natural night owl who's comfortable working through the late hours.
* Friendly and welcoming, ready to offer service with a smile — even at 3 a.m.
* Good with numbers and detail-oriented, especially when handling nightly audits and reports.
* Reliable and calm under pressure, able to manage guest needs and unexpected situations.
* Team player who can work independently, setting the stage for a smooth start in the morning.
* High energy and adaptability, thriving in the quiet but active world of night shifts.
At RBH, we believe our people are our biggest assets and value diversity, health & wellbeing, sustainability, and individuality. These principles set us apart and contribute to our recognition as a Top 30 Best Place to Work in Hospitality! We are passionate about our industry and eager to welcome new talent to our team.
Benefits include:
* Discounted hotel room rates for you and your friends & family
* An additional day off for your birthday
* Enhanced maternity, adoption & shared parental leave
* Course sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 for each referral, up to 5 referrals)
* Flexible working arrangements
* Wagestream — choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events throughout the year
* Free meals on duty, saving over £1,000 per year
And much more!
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