We’re recruiting for an IT Support role based in Cradley Heath, working closely with the IT Director in a hands-on and varied position. This is a great opportunity for someone looking to develop into a more technical role — perfect if you enjoy problem-solving, working with data, and improving processes. Key Responsibilities * Support the IT Director with day-to-day system and data management tasks. * Handle and process image data and files accurately. * Convert and upload data files into the internal system. * Manage spreadsheets and maintain accurate data records. * Process data into different sales order formats. * Assist with technical problem-solving and IT support tasks across the business. * Contribute to ongoing IT projects and process improvements. Skills & Experience * Previous experience in an IT support, data processing, or similar technical role. * Strong problem-solving skills and attention to detail. * Confident working with spreadsheets (Excel or similar). * Ability to manage and process large amounts of data accurately. * Eagerness to learn and progress into a more technical position. * Excellent communication and organisational skills. What’s on Offer * Permanent, full-time position starting in the new year. * Opportunity to grow and develop within a supportive IT team. * Competitive salary starting at £28,000/annum