ADMINISTRATOR/CALL HANDLER
Location: Grantham
Start Date – October
Type: Full-time | Permanent
Salary: £27,000-£28,000 per annum
Are you an experienced administrator or call handler with a background in social housing and customer service? Our client, a leading social housing contractor, is looking for a dedicated professional to join their busy team in Grantham.
The Role:
* Handling inbound and outbound calls from tenants and residents.
* Logging and managing repairs, maintenance requests, and enquiries.
* Liaising with contractors, operatives, and housing officers.
* Providing excellent customer service and resolving issues efficiently.
* General administrative support, including updating records and systems.
About You:
1. Previous experience within
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