Location: West of London | Hybrid (1 day in office) Salary: Competitive Benefits Flexible Working Why Join? Hybrid working only 1 day per week in the office Established FinTech company with a collaborative, supportive culture Key role in supporting high-profile web and mobile applications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced Applications Support Analyst to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital applications, resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential: Proven experience supporting digital/web/mobile applications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and the chance to work with the latest digital technologies in a forward-thinking FinTech environment. Apply now to join a company where your skills will have real impact.