3216 - ICT Infrastructure Support Officer
This is an exciting opportunity for the right candidate to join our very busy ICT Infrastructure team. You will work within the ICT infrastructure team, which provides support for ICT equipment and users within the Barnsley Hospital. This team is responsible for the delivery of the following;
Maintenance and development of Server infrastructure, telephony and networks.
Delivery of new infrastructure projects and upgrades.
3rd line technical support for software and hardware.
Cyber security.
Participate in the ICT oncall rota up to 1 week in 3.
You will have in-depth knowledge and experience of modern network hardware and software products and peripherals in a dynamic environment.
The post will be an ICT infrastructure Support post within the Infrastructure team with ample opportunity for personal development.
The successful candidate must be educated to HNC/HND level or have equivalent experience in a computing related field and/or evidence of on-going personal technical development.
You must hold a full UK driving license and preferably own your own car, you should also have good communication, literacy and numeracy skills. The ability to work with minimal supervision and the willingness to learn new skills and integrate these into your working time is essential. Due to the demanding nature of the work you should also be flexible and able to work under pressure.
Main duties of the job
The post holder will be a lead ICT engineer for specialist projects for design, installation, repair, and maintenance of all ICT systems i.e. clinical, acute, administrative and financial areas, the post holder will maintain a high standard of ICT work when carrying out tasks and processes related to;
LAN and WAN Infrastructure (Cisco switches and routers, leased lines, etc.).
Wireless network technologies and standards.
VMware technologies.
SAN technologies.
Core network switching (Cisco).
Server Operating systems such as Windows
IP management DHCP, and DNS.
Network Security (Cisco Firewall, DMZ).
LAN cabling.
Network Management tools.
Respond to Cyber Security alerts
Disaster recovery experience.
Knowledge of the ITIL Framework.
Lead on ICT Projects.
The post holder must participate in the ICT oncall rota up to 1 week in 3.
About us
BarnsleyHospital NHS Foundation Trust is a high performing Trust, currently ratedGood by the Care Quality Commission (CQC) and achieving significant progressin the delivery of our strategic objectives, including our ambition to be thebest Place to Work
We scored bestin the country in the most recent NHS Staff Survey for teamwork, compassionateleadership, and supporting work/life balance. In 2024's survey, the Trust alsoscored above average in every theme of the NHS People Promise the promise NHS colleagues make toeach other to improve the experience of working in the NHS for everyone
We are proud ofthe commitment of our colleagues to ensuring a strong and sustainable futureand our organisation is highly valued by our local communities
There has neverbeen a better time to join Barnsley Hospital. It is moving at pace and a wecan do this attitude is evident right through the organisation
BarnsleyHospital NHS FT is committed to promoting equality of opportunityand fair treatment to all applicants
Forindividuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that band 2 and 3 entry roles are nolonger eligible for sponsorship
Thecost of the DBS (criminal records check) for Band 6 and above roles will onlybe met by the successful candidate(s) through salary deduction
We reserve the right to close positions early
Job responsibilities
Job Description for CT Infrastructure Support Officer
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Supporting Documents
Please refer to the values-based recruitment guidance and associated documentation.
Person Specification
Experience
* Significant experience of Data Network Support, Management and Administration of Directory Services
* Significant experience of current Network Operating Systems e.g. Microsoft Windows Server
* Significant experience of Helpdesk support for office based applications
* Virtual desktop infrastructure deployment and support.
* Microsoft SCCM support
* Previous experience of Sophos antivirus software
Trust Values
* In around 100 words please describe what Equality & Diversity means to you and why they are important.
* In around 100 words please describe what motivates you to do a good job.
Other Factors
* Full driving license, access to a vehicle
Skills and Abilities
* Ability to manage own workload without supervision
* Able to effectively manage work and prioritise activities
Qualifications
* 5 GCSE grade C or above
* Computing Qualification (HNC/HND or equivalent)
* Educated to degree level standard
* ITIL Foundation
Knowledge and Awareness
* Approved MCSE or equivalent
* TCP/IP
* Profile management on desktop and server systems
* Wireless Networks
* Conversant with current NHS operating systems including Windows, UNIX, Vmware ESXi, and specialist NHS applications such as Lorenzo
* Firewall support
* Supporting telecommunications systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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