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Come and join our team and make people's day with a smile and amazing food in our Cook Shop in Berkhamsted. Be part of our Cook family.
We are looking for a Retail Team Member, 10 hours per week, to cover as extras. Due to some lone working, candidates need to be over 18.
Excellent benefits include our amazing CookieJar with smart spending, discounts on leading fashion & sports shops (e.g., New Look 10%), dining out (e.g., Zizzi’s 10%), cinema tickets, theatre tickets, beauty stores, and many more — it is unbelievable!
REMARKABLE SERVICE
The customer is always more important than anything else you are doing.
Offer every customer a taster and use it as an opportunity to talk about our food.
Ask open questions and provide expert information about our food, as appropriate.
Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes, and so on.
Be thoughtful — help carry bags to cars, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.
If you are a foodie, great, but we will train you to know our products, including how and where they are made. Understand what dishes suit which occasions — be an expert.
Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products, and promotions.
REMARKABLE BUSINESS
Know your shop targets and aim for them!
Ensure the shop always looks immaculate, clean, and spotless.
Make sure stock is replenished and rotated, and the freezers are full.
Be proficient on the till. Operate it efficiently and accurately. Use the in-store computer to record till data.
Understand the shop paperwork, necessary legal checks, and their purpose.
Open the shop, close the shop, and cash up.
Check in deliveries and place orders.
Ensure paperwork is complete and accurate.
Assist with stocktaking as required.
Look smart with apron and name badge at all times.
Support your Shop Manager and team members by being an active part of the team, willing to contribute, roll up your sleeves, and work together to create a remarkable shop.
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