Client care lead (Practice manager - head veterinary receptionist
Client care lead (Practice manager - head veterinary receptionist
1 day ago Be among the first 25 applicants
Launch the Future of Vet Care with Hello Vet!
Location:BusheyHours:Full-time |Salary:Competitive + Amazing Perks
Practice Launching:A Brand-New Veterinary Experience – Be There from Day One!
AtHello Vet, we’re not just opening a veterinary practice — we’rereimaginingwhat veterinary care can be. We’re combining the best of innovation, compassion, and design to create anext-generation practicethat delivers an unforgettable experience for pets, their people, and our team.
We're on the hunt for atrailblazing Lead Client Care Associateto help launch our stunning new practice and become the heartbeat of our client journey. If you’re a natural leader who lives to create outstanding experiences, thrives in fast-paced environments, and LOVES animals — this is your moment.
What You’ll Be Doing
* Leading with heart and purpose– inspire and manage a top-tier Client Care team across our amazing site and local satellites.
* Being theface and energyof Hello Vet – greeting clients, solving problems, and making each visit feel personal and effortless.
* Designing and refiningour client journey – from online booking to heartfelt goodbyes.
* Collaborating with our exceptional clinical team to deliver aseamless, elevated experienceevery single day.
* Harnessing technologyto supercharge service, streamline operations, and wow our clients.
What We’re Looking For
* A seasoned pro with experienceleading client care or reception teams, in a veterinary environment.
* A truepeople-personwho can uplift a team, connect with clients, and juggle tasks with ease and warmth.
* Tech-savvy and solution-oriented– you see new systems as opportunities, not obstacles.
* Calm under pressure, endlessly kind, and always focused onmaking things better.
* Willing toflex your scheduleto meet the needs of our growing, vibrant team – including weekends.
Why You'll Love Working With Us
* Be afounding team memberin a truly groundbreaking practice.
* Join a team that’sas passionate about peopleas they are about pets.
* Thrive in a role that’svaried, meaningful, and full of growth opportunities.
* Be part of a culture that celebratesjoy, compassion, and community.
Let’s Create Something Incredible – Together
This isn’t just a job. It’s your chance toshape the future of veterinary care– and have a blast doing it.
Apply nowand bring your energy, ideas, and love for animals to Hello Vet.
Send your CV and a short intro to Belinda@hellovet.co.uk
Job Type: Full-time
Pay: £30,000.00-£36,000.00 per year
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Sales
* Industries
Veterinary Services
Referrals increase your chances of interviewing at Hello Vet by 2x
Sign in to set job alerts for “Client Servicing Manager” roles.
London, England, United Kingdom 2 months ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 4 weeks ago
Pre-term & Baby Feeding Account Manager - London, Surrey, Sussex, Kent
London, England, United Kingdom 1 week ago
Account Manager – Lifestyle, Travel & Private Household Management
Hackney, England, United Kingdom 1 week ago
TRUMAN EVENTS: VENUE ACCOUNT OPERATIONS MANAGER
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
Sr. Manager, Regional Strategic Account Management
Luton, England, United Kingdom 2 weeks ago
Account Success Manager (Estate Agency / Residential Property) - Proptech Startup
City Of London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 hours ago
Senior National Account Manager - ASDA, Aldi, Lidl (own label)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
Sales Manager - Mid Market Account Executive Team
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
Key Account Manager - Strategic Enterprise Solutions
Waltham Forest, England, United Kingdom 3 hours ago
Customer Success & Operations Manager at Insurtech Insights
London, England, United Kingdom 7 months ago
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 1 week ago
Customer Success & Operations Manager at Insurtech Insights
London, England, United Kingdom 4 months ago
Digital Communications and Marketing Manager, HARRIS HILL
London, England, United Kingdom 1 week ago
Senior Customer Success Manager - Tableau/ Business Intelligence Solutions
London, England, United Kingdom 6 days ago
SASE Customer Success Engineering Manager
London, England, United Kingdom 1 hour ago
Finance and Accounting Manager, Account Receivables and Revenue focused
London, England, United Kingdom 1 week ago
London Area, United Kingdom 53 minutes ago
Aylesbury, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 months ago
Inside Regional Account Manager - North West
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr