We are looking for 2 people to provide an Appointeeship Service to a caseload of individuals in Birmingham and Worcestershire. The successful candidates will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Home working, with an expectation to travel around Worcestershire. You will occasionally provide cover in the Birmingham area and visit our office in Birmingham (B6 4AH)
Salary:£25,610 per annum / £20,765 pro rata
Hours:30 hours per week
Days & Times: To be confirmed with successful candidate, core hours are Monday to Friday, 8:30am to 5:00pm.
Closing: Tuesday 23rd September 2025
Interview:Interviews will take place via Microsoft Teams video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our e-mails).
The Role - As an Independent Living Adviser (Appointeeships), your main duties will include:
* Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines.
* Ensuring Appointeeships are managed in a person-centred approach that promotes the independence of the individual
* Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
* Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments.
* To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships
* To keep up to date with changes to legislation relating to Appointeeships
* Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship
Skills, Experience and Qualification - We are looking for someone with the following attributes:
* Experience of working with vulnerable people
* Experience of providing information or advice to others or within a customer service environment
* Ability to communicate clearly both verbally and in writing, adapting your style to suit the audience.
* Ability to manage diary and workload effectively.
* Current driving licence and unrestricted use of vehicle
* Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
* Ability to produce letters and other documents to a high standard.
* Ability to input and maintain accurate data records.
* Excellent telephone manner
* Ability to work as part of a team and on own initiative.
* Ability to work flexibly and to deadlines.
* Hold minimum GCSE Grade '4' or equivalent in English and Maths
This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Wagestream
Penderels Trust is aDisability Confident Employerand will offer a guaranteed interview to disabled candidates who meet the job specification.
JBRP1_UKTJ