Description
1. Provide administrative and operational support to the Account Executive team within a fast‑paced Business Aviation Training Centre environment.
2. Respond to client enquiries promptly and professionally, ensuring accurate data entry into Salesforce and Gemini, including generating reports as required.
3. Provide temporary cover for Account Executives during leave periods, supporting the management of customer accounts.
4. Assist with payment collection, including client check‑in and COD payment processing.
5. Ensure all required training paperwork (TCAs) is complete and up to date; contact clients to confirm training details and documentation.
6. Support Account Executives with booking activities, pricing updates, and day‑to‑day administrative tasks.
Minimum Qualifications
This is an entry‑level role; experience in a customer or client relations position is preferred but not mandatory.
7. Ability to work effectively in a busy team environment and support colleagues.
8. Strong organizational and prioritization skills, with the ability to manage multiple tasks simultaneously.
9. Excellent communication and customer service skills, with an outgoing and proactive approach.
10. Ability to work onsite in Burgess Hill.
Preferred Qualifications
11. Motivation to progress into an Account Executive role within a sales‑driven environment.
12. Experience working in a fast‑paced operational or training delivery environment.
13. Familiarity with Salesforce, Gemini, or similar CRM/administrative systems.
Benefits
14. Attractive benefits including a flexible holiday policy and flexi time scheme.
15. Private health insurance (BUPA).
16. Healthcare cash plan.
17. Employer contributed pension scheme.
18. Life Assurance.
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About CAE
Position Type
Temporary (Fixed Term)
Equal Opportunity & Accommodations
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