We are looking for x 2 Part time roles 18.5 hours per week
Previous experience of working in a GP Practice is essential & being able to work form 7.45am to 6.45pm on a shift pattern.
Main duties of the job
As a member of our reception team you will be expected to assist patients and members of the public at the reception desk. You will deal with a variety of incoming calls, acrrux, and emails. There will also be administrative tasks to be completed.
About us
Haden Vale Medical Practice is a General Practice located on the borders of Black Country.
There is x 3 GP Partners, x 2 salaried GPS, Practice Nurse, X 2HCAs and full compliment of admin staff.
We are a dynamic and friendly team already experienced at working together to deliver excellent care of our patients. We form part of Citrus PCN, we are also a GP teaching practice as well as teaching university Students.
Job responsibilities
Job responsibilities
* manage incoming calls
* arrange appointments for patients
* greet patients and other members of the public
* deal with general enquires
* process repeat medication requests
* Tasks
* Emails
* Summarising of medical records
* any other administrative duties as needed
Person Specification
Experience
* Previous experience of working in GP surgery
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Ability to follow policy and procedure
Qualifications
* Educated to GCSE level or equivalent
* GCSE Mathematics & English (C or above)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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