* 4 days on - 4 days off (42 hours average per week) starting at 7am-7pm. This works out at 1 weekend in 2 to work.
* Paid holidays: 19.6 shifts/days per annum. Public holidays included.
We are currently recruiting for a Day Porter to work in our clients residential development based in Hampstead, where you will have responsibility for being the first point of contact and delivering the highest levels of customer service to all residents, visitors and contractors.
You'll be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful.
Responsibilities
1. To meet and greet all residents, visitors, contractors in courteous and professional manner at all times
2. To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, answering queries or taking a message for the Property Manager to respond to at a convenient time
3. To receive all parcels and packages for the buildings managed by the concierge team (not Housing Associations)
4. To log all parcels, packages, keys (anything that is handed in to the concierge office) on the database using the appropriate event type
5. To hand over parcels, packages, keys (and other logged items) to residents when t...