Overview
Join to apply for the L&D Facilitator role at Currys plc. Hybrid - Fort Dunlop. Permanent 18.5 hours per week - weekend role (Saturday/Sunday).
Responsibilities
* Facilitate engaging and interactive learning sessions for retail colleagues, virtually via Microsoft Teams, ensuring they gain the skills and behaviours needed to succeed.
* Support the upkeep and continuous improvement of the “What’s in Store?” induction content and 6-month development programs, including digital learning resources.
* Increase the capability of front-line colleagues to sell, serve, and support customers confidently and effectively.
* Monitor and review the support provided to store colleagues through regular store visits, ensuring quality and consistency.
* Build and nurture strong relationships with key stakeholders across our retail estate to understand their learning needs and deliver tailored solutions.
* Assist with the design and development of engaging learning content, both digital and face-to-face.
Requirements
* Proven experience in delivering engaging learning experiences within a retail, corporate, or similar environment.
* Ability to work independently and collaboratively, demonstrating flexibility and a strong customer-focused approach.
Employment details
* Location: Hybrid - Fort Dunlop
* Hours: 18.5 hours per week, weekends (Saturday/Sunday)
* Contract: Permanent
* Seniority level: Mid-Senior level
* Employment type: Part-time
Benefits
Benefits include Company Pension Scheme, Discretionary/Performance based bonus and Colleague Discounts.
Inclusion and support
Every voice has a space at our table and we’re committed to inclusion and diversity. If you need any additional assistance with your application, please email careers@currys.co.uk and we’ll help.
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