Job Description
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Job Title: Technical Support Engineer
Location: Hull, UK
Salary: Up to £35,000
About Us:
My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions.
Job Description -
We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities -
* Provide high end technical support to clients.,
* Diagnose and resolve hardware, software, and network issues.
* Install, configure, and maintain IT equipment and software.
* Manage and support Microsoft 365 and other cloud-based services.
* Perform regular system maintenance and updates.
* Ensure all support requests are logged and updated in the ticketing system.
* Assist with the planning and implementation of IT projects.
* Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
* Collaborate with other team members to share knowledge and develop best practices.
Qualifications -
* Proven experience as an IT Support Engineer or similar role.
* Strong knowledge of Windows and macOS operating systems.
* Experience with Microsoft 365, Active Directory, and network troubleshooting.
* Familiarity with virtualization technologies such as VMware or Hyper-V.
* Excellent problem-solving skills and attention to detail.
* Strong interpersonal and communication skills.
* Ability to work independently and as part of a team.
* Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
* A valid driver's license and willingness to travel to client sites as needed.
What We Offer -
* Competitive salary and benefits package.
* Opportunities for professional development and career progression.
* A supportive and collaborative work environment.
* Regular team-building activities and social events. xsngvjr
* The chance to work with a diverse range of clients and cutting-edge technologies.
How to Apply -
If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :