Are you an experienced IT professional with strong 2nd to 3rd line support skills and a passion for delivering first-class service? We’re hiring a Senior IT Service Delivery Analyst to join a dynamic organisation with a great culture, modern tech stack, and occasional international travel.
Expect a mix of remote troubleshooting and on-site support, including travel to international offices up to six times a year. You'll also benefit from a dedicated annual IT training budget.
Windows 7/10 – installation, configuration, support
Windows Server technologies
Office 365 Admin
Microsoft Exchange
VPN / Remote Access / SCCM
Networking: DHCP, DNS, VLAN, Routing
35-hour work week, hybrid working
~ excellent non-contributory pension
~30 days annual leave (incl. bank holidays) + birthday off
~ Private healthcare, dental cover, life assurance (4x salary)
~ Employee Assistance Programme
~ Discounts on gym, RAC breakdown, and Perkpal platform
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