Join Our Client as a 4th Line Cloud Support Engineer - Basingstoke
Duration: 6 months
Rate: Up to £575 per day via an approved umbrella company
Must be willing and eligible to go through high security clearance
Are you passionate about cloud technology and ready to take your skills to the next level? Our client, a reputable organisation committed to building trust through innovation, is hiring a dedicated 4th Line Cloud Support Engineer to join their dynamic team in Basingstoke. This is an exciting opportunity to work on high-profile projects within a collaborative environment.
What you'll be doing:
* Provide expert support for cloud (compute & storage) technologies, including VMware and Horizon VDI.
* Respond to escalations from 2nd Line, perform daily system checks, and manage incidents through the IT Service Management Toolset.
* Conduct readiness assessments for new releases, ensuring smooth deployment.
* Maintain comprehensive documentation such as Work Instructions and Patching Schedules.
* Manage lifecycle of supported products, ensuring they remain supported and up-to-date.
* Carry out planned activities via Change Management processes and monitor systems using Event Management tools like SCOM and Aria Operations.
* Support physical networking and Windows environment components (Active Directory, DNS, SQL, SCOM).
What you'll bring:
* Extensive VMware experience (vCenter, ESXi, NSX, VCF).
* Knowledge of Horizon VDI and Windows Server environments.
* Experience with physical networking and cloud administration (e.g., vCloud Director).
* Familiarity with Event Management tools and scripting (PowerShell).
* Strong problem-solving skills and the ability to take on technical leadership activities.
* Ability to work on-site in Basingstoke on a rotating shift pattern (0700-1500 / 1100-1900).
If you're ready to contribute to innovative cloud solutions and thrive in a fast-paced environment, we want to hear from you! Apply now to join a team dedicated to making a difference.
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