Job Title: Customer Service Advisor (Gateshead), Newcastle-upon-Tyne, Tyne and Wear
Details:
* Client: EE
* Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
* Job Category: Other
* EU work permit required: Yes
* Job Views: 4
* Posted: 08.05.2025
* Expiry Date: 22.06.2025
Job Description:
Location: EE North Tyneside OR EE Gosforth
Type: Permanent, Full Time
Salary: £25,087.00, rising to £25,684.00 after 8 months, plus uncapped commission
Role Overview: Are you someone who enjoys solving problems? If you have transferable skills from gaming or tinkering with technology, you can succeed in a Customer Service Technical role with EE. Join our Broadband Technical Team in North Tyneside or Gosforth, handling customer queries over the phone, from simple router questions to more complex issues. No specific experience required; being helpful, calm, and relationship-building skills are key, and we provide training.
Flexible Working: We support work-life balance by allowing you to schedule your breaks, bank time, and occasionally work from home.
Benefits:
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Paid carer’s leave for up to 2 weeks.
* Family leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products.
* Career development support.
* Season Ticket Travel Loan.
* Volunteering days.
* Optional private healthcare and dental insurance.
Join us for a supportive team culture, tailored training, and meaningful career growth. What are you waiting for?
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