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Claims broker

Newport (Newport)
Hays Construction And Property
Broker
Posted: 10h ago
Offer description

Your new company

You will be joining a Lloyd's Insurance Broker with a strong reputation in the Lloyd's and company markets, known for its collaborative approach and technical expertise, offering a supportive environment where you can develop your skills and progress your Claims career.

Your new role

As a Claims Technician, you will be responsible for managing claims across a varied portfolio. Your day-to-day work will involve processing claims, updating market systems, and ensuring accurate technical entries and financial transactions within internal platforms. You will liaise with underwriters and clients to confirm reserve movements, handle collections, and maintain clear communication throughout the claims process.
The role also includes monitoring outstanding items, attending team meetings to prioritise workflow, and supporting operational reporting. From time to time, you will assist with emergency settlements, produce analytical reports on claims experience, and keep detailed time records. Regular compliance training and occasional ad-hoc tasks will form part of your responsibilities.

What you'll need to succeed

To succeed in this role, you will need previous experience in claims processing within the insurance market, ideally with exposure to Lloyd's or company market practices. Strong technical knowledge of claims systems and processes is essential, along with excellent organisational skills and attention to detail.
You should be confident communicating with underwriters, clients, and internal teams, and able to manage multiple priorities effectively. Experience in both direct and reinsurance claims will be highly advantageous.

What you will get in return

In return, you will receive a competitive salary and benefits package, along with the opportunity to work for a respected market leader. You will gain exposure to complex claims and high-value transactions in a dynamic environment, benefit from ongoing professional training, and enjoy a supportive team culture that encourages career development.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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