Senior Front of House | Gelato Parlour Management
Join our established team as the Senior Front of House Team Leader. We are looking for an experienced, passionate, and creative leader to oversee the smooth, day-to-day operation of our popular Gelato Parlour.
This is a full-time, permanent opportunity to head up and inspire a talented existing team.
The Role and Responsibilities:
* Shift Management: Oversee and coordinate the daily running of all shifts, ensuring exceptional service and product presentation.
* Team Leadership: Work alongside and lead our existing parlour staff, fostering a positive, efficient, and high-energy work environment.
* Customer Experience: Ensure the highest standards of customer service are delivered consistently.
* Operational Excellence: Maintain strict adherence to health, safety, and hygiene standards.
* Creative Input: Utilize a creatively minded approach to product display and store presentation.
The Ideal Candidate Must Have:
* Experience: A minimum of 2 years of proven experience in a supervisory or management role within the hospitality sector (e.g., café, restaurant, retail food service).
* Leadership: A confident and competent leadership style with exceptional interpersonal skills.
* Communication: Excellent written and verbal communication skills to manage staff and interact with customers.
* Passion: A genuine enthusiasm for the food/hospitality industry, with a flair for creative presentation.
Working Hours:
* Contract: Full-Time, Permanent.
* Schedule: 5 days out of 7, including required weekend and evening shifts.
If you are a driven hospitality professional ready to take the next step in leadership and have a passion for premium products, we encourage you to apply
Job Types: Full-time, Permanent
Pay: £13.00-£14.00 per hour
Benefits:
* Discounted or free food
* Employee discount
Application question(s):
* How do you plan to commute
Experience:
* hospitality : 2 years (required)
Work Location: In person
Application deadline: 24/11/2025